About us – Alteline

Who we are

Alteline Inc is servicing its customers since 2001. We are an Ottawa-based IT firm that provides wide range of services and sell variety of IT products. Alteline Inc. is a proud Mitel partner with great experience in designing, implementing and supporting Unified Communication solutions. Our engineers available to plan, install and monitor critical IT infrastructure and have all the skills required to make it perform at its best. With a full offering of IT managed services and telecommunications systems, You will receive timely and professional installation and prompt everyday support for all your needs.

Who we are

Alteline Inc is an Ottawa-based IT firm that provides wide range of services and sell variety of IT products. We are proud Mitel partner with great experience in designing, implementing and supporting Unified Communication and Collaboration solutions. Our engineers available to plan, install and monitor critical IT infrastructure and have all the skills required to make it perform at its best. With a full offering of IT managed services and telecommunications systems, You will receive timely and professional installation and prompt everyday support for all your needs.

Mitel is a global market leader in business communications, powering more than two billion business connections with their cloud, enterprise and next-generation collaboration applications. With 45 years of industry leadership, Mitel helps businesses connect, collaborate and provide better experiences for their customers. Mitel is trusted by 70 million business users in more than 100 countries. When it comes to unified communications and collaboration (UCC), Mitel is an industry-recognized leader.

Check this quick video to learn more about Mitel and why Alteline Inc. decided to become their partner to serve You better.

Our process

1. You contact us

You may call us, send us an e-mail or fill the form on our website at any time convenient for you. Our consultant will record the request, your contact details and will assign the proper resource to start working on your case immediately.

2. Design process

Next step is to collect as much information as possible to let Alteline engineers come up with the proper solution. Alteline will work very close with You to clearly identify Your needs and propose the most appropriate and advances solution.

3. Implementation

Implementation activities will starts with proper planning. Actual installation will begin only after the transition plan is being discussed and agreed upon. Alteline engineers will try to avoid interruptions in Your business process where possible.

4. Support

We do not stop there. We stay behind our projects and will support You all the way through. Alteline offers multiple and flexible support plans to best accommodate Your needs.